Systems Analyst
MeriplexIllinois, United States • Illinois, United States
Posted April 20, 2026
Full Time
About the Company
A company that values both technical ability and how you treat people.
Job Description
The Systems Analyst is a foundational member of Meriplex’s Technical Assistance Center. You’ll resolve Level 1 end-user issues, follow established SOPs, and deliver a consistently positive support experience.
Requirements
- Strong customer service mindset
- Solid Tier 1 / Tier 1.5 technical foundation
- Basic understanding of Microsoft 365, Active Directory, TCP/IP and networking fundamentals, Command line and OS troubleshooting
- Ability to communicate effectively with both technical and non-technical users
- Comfortable working in a ticket-driven environment and managing priorities
- Team-oriented, dependable, and respectful in all interactions
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan