Technical Support Engineer

Metaview is an AI company focused on recruiting, building AI agents to help companies hire with speed and precision. We're looking for a Technical Support Engineer to build our first dedicated technical support function, ensuring fast and expert troubleshooting for customers.

Requirements

• 1–3 years in a customer-facing technical support, solutions, or similar role at a B2B software company.
• Comfort digging into logs, systems, and documentation to get to root causes
• Experience translating ambiguous customer issues into clear, structured problem statements and next steps.
• SQL experience and basic coding proficiency; familiarity with low-code / internal tooling or a strong interest in building simple tools and automations to reduce manual work.

Benefits

• High compensation, through cash and equity
• All the benefits you’d expect and more
• Best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance