Senior Service Designer

Senior Service Designer position at Methods Business and Digital Technology Limited, a £100M+ IT Services Consultancy. Hybrid working, mix of onsite client work and remote working.

Requirements

• Identifying, developing, and using best practice and standards to design services consistent with the rest of government
• Advocating for users and understanding user needs to design simple, effective, and accessible services
• Creating service maps, blueprints, and other concepts
• Mapping user journeys, processes, and visualising design problems
• Articulating and solving complex problems, from end to end and surface to core

Benefits

• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong, inspiring and thought-provoking leadership
• A supportive and collaborative environment
• Development – A management development programme, and training
• Wellness – 24/7 confidential employee assistance programme
• Flexible Working – including home working and part time
• Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
• Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
• Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation
• Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
• Life Assurance – of 4 times base salary
• Private Medical Insurance – which is non-contributory (spouse and dependants included)
• Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)
• Enhanced Maternity and Paternity Pay
• Travel – season ticket loan, cycle to work scheme