We are Methods, a £100M+ IT Services Consultancy partnering with central government departments and agencies to transform the public sector in the UK. We're looking for a Senior Service Designer to join our team, focusing on people-centred, safe, and designed for the future solutions. Our human touch sets us apart, with people, technology, and data at the heart of who we are. We support our clients in project success while working collaboratively to share skill sets and solve problems.
Requirements
- Identify, develop, and use best practice and standards to design services consistent with the rest of government
- Advocate for users and understand user needs to design simple, effective, and accessible services
- Create service maps, blueprints, and other concepts
- Map user journeys, processes, and visualize design problems
- Articulate and solve complex problems, from end to end and surface to core
- Communicate concepts to users and stakeholders
- Sell your ideas with persuasive storytelling
- Experience with the GDS/GOV.UK style guide and service design standard
- Collaborate within a multidisciplinary team by sharing design work, and participating in research
Benefits
- Autonomy to develop and grow skills and experience
- Part of exciting project work making a difference in society
- Strong, inspiring, and thought-provoking leadership
- Supportive and collaborative environment
- Development – a management development program, and training
- Wellness – 24/7 confidential employee assistance program
- Flexible Working – including home working and part time
- Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
- Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
- Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation
- Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
- Discretionary Company Bonus – based on company and individual performance
- Life Assurance – of 4 times base salary
- Private Medical Insurance – which is non-contributory (spouse and dependants included)
- Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)
- Enhanced Maternity and Paternity Pay
- Travel – season ticket loan, cycle to work scheme
