Head, Fraud E-Channel Support
MetrobankMakati, Philippines
Posted August 31, 2025
Full Time
About the Company
Metrobank is the Philippines' leading universal bank, offering a wide range of financial services through an extensive network of 870 branches and 1,900 ATMs. Committed to customer delight, teamwork, and integrity, Metrobank fosters a professional environment where hard work is rewarded with competitive compensation and long-term career growth opportunities.
Job Description
We are seeking a Head, Fraud E-Channel Support to manage credit card fraud in e-channel, particularly for Metrobank App and Metrobank Online. The successful candidate will align KPIs and controls for fraud risk and monitor performance of various tools.
Requirements
- Bachelor’s degree holder; preferably graduate of a business course
- At least 5 years of experience in fraud management from a bank holding a senior managerial role
- Knowledge of MS Word, Excel, and Powerpoint
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan