Collections Specialist
MetrobankIlagan, Isabela, Philippines
Posted October 16, 2025
Full Time
About the Company
Metrobank is the Philippines' leading universal bank, offering a wide range of financial services through an extensive network of 870 branches and 1,900 ATMs. Committed to customer delight, teamwork, and integrity, Metrobank fosters a professional environment where hard work is rewarded with competitive compensation and long-term career growth opportunities.
Job Description
The Collections Specialist is responsible for recovering past-due payments, managing accounts, and ensuring adherence to company policies regarding collections. This role involves contacting customers, negotiating payment plans, and managing collections processes. The role requires excellent communication and problem-solving skills.
Requirements
- Contacting customers to discuss overdue accounts
- Negotiating payment plans
- Managing collections processes
- Experience with collection management software
- Strong communication skills
