MetTel is a global communications solutions provider seeking an Executive Director of IT Operations to provide senior operational leadership and hands-on technical expertise for their enterprise IT infrastructure and end-user services organization.
Requirements
- Proven leadership capabilities with advanced technical skills
- Strategic planning, operational reporting, and direct technical execution for critical infrastructure initiatives
- Exceptional end-user service delivery
- Deep technical knowledge of container platforms, cloud-native architecture, compliance-driven infrastructure, enterprise infrastructure platforms, operating systems, DevSecOps & CI/CD Security, automation and infrastructure-as-code, and observability and monitoring
- Experience with ITIL frameworks, service desk operations, and end-user support best practices
- Technical evaluation and implementation of new platforms and architectural patterns in compliance-constrained environments
- Cloud technologies experience with AWS, Azure, Google Cloud platforms
- Networking experience with enterprise networking, software-defined networking, service mesh architectures, and zero-trust network design
- Database systems experience with enterprise database platforms and containerized database operations
- ITSM platforms experience with ServiceNow platform capabilities
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance