Customer Service Representative

Customer Service Representative to join the team at Metzgers in Toledo, OH, providing exceptional service experience to customers by responding to inquiries, providing order updates, and maintaining strong product knowledge.

Requirements

• Associate degree/diploma in Business or a related field, or an equivalent combination of education and experience.
• 1–2 years of proven experience in customer support or client success.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities with a positive, solutions‐oriented attitude.
• Passion for delivering exceptional customer service.
• Strong time‐management and prioritization skills.
• Familiarity with CRM systems.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Wellness Program
• Paid Time Off
• 401(k) with Company Match