This is a full-time, on-site role for an Associate Fulfillment & Logistics. The individual will manage factory relationships and timelines regarding freight, oversee on-time order processing, fulfillment, warehouse operations, inventory and order tracking, quality control, and shipping preparation.
Requirements
- Build and maintain strong relationships with suppliers and vendors
- Oversee freight forwarding from expected x-factory to in-house launch
- Analyze rate cards with freight forwarders, update cross-functional docs (e.g. WIPs), create ASNs, assess QBRs, assess on-time performance and cost per unit
- Oversee the freight forwarding relationships with a minimum of 2 freight forwarders
- Oversee all freight bookings for the entire supply base of 8+ suppliers in and out of the forwarder portal in accordance with expected X-factory dates
- Analyze the freight and customs-related invoices, issue all freight claims when they occur
- Plan with finance the B2C and B2B forecasts with our 3PLs in order to plan labor needs to minimize backlogs
- Analyze SLAs with our 3PLs e.g. on-time fulfillment and delivery
- Validate wholesale orders, oversee compliance with existing vendors and onboarding new trading partners
- Generate weekly reports on inventory levels, receiving, order status and any other necessary reports for c-suite
- Work closely with cross-functional teams, including production, customer service, finance, and marketing, to align fulfillment and logistics with business needs.
- Work with marketing and sales to anticipate seasonal demand fluctuations and adjust fulfilment plans accordingly.
- Identify and implement process improvements within the supply chain to streamline inventory management, reduce lead times, and minimize waste. Develop and document best practices for supply chain operations.
- Effectively communicate updates, escalate potential risks with Supervisor
- Special projects as needed
Benefits
- Competitive salary packages
- Annual bonuses
- Generous parental leave
- 401k
- Fantastic health benefits
- Open time off
