Customer Support Analyst - Financial Accounting Expert (m/f/d)
MewsGermany; Spain
Posted February 16, 2026
Full Time
About the Company
Mews is a hotel tech company that provides a cloud-based property management solution for the hospitality industry.
Job Description
Mews is looking for a Financial Accounting Expert to join their Customer Success team. The role involves translating complex accounting needs into seamless Mews workflows, guiding clients through financial workflow optimization, and providing expert support for complex accounting issues. The ideal candidate has experience in hotel accounting or finance operations, a solid understanding of German accounting standards and VAT frameworks, and strong communication skills.
Requirements
- Experience in hotel accounting or finance operations
- Solid understanding of German accounting standards and VAT frameworks
- Experience with PMS and accounting tools
- Clear communication skills
- Strong troubleshooting skills and a customer-centric mindset
Benefits
- Participation in company share program
- Best-in-class parental leave
- Unlimited paid holiday
- Work from anywhere policy
- Relocation options available
- Monthly EDGE time
- Flexible, hybrid working options
- One-off home office setup budget
- Monthly working-from-home and healthcare allowances
