Part Time Front Desk Clerk

Operate the functional areas of guest registration and guest service to ensure guest satisfaction and maximum hotel profitability.

Requirements

• Attend training sessions
• Arrive at work on time
• Practice efficient and effective procedures
• Maintain a "can do" and "guest first" attitude
• Report any maintenance repairs
• Organize and confirm guest check-ins/check-outs
• Provide room keys
• Address guest requests and complaints
• Supply guests with area recommendations and directions
• Maintain personal contact with customers
• Prepares and presents packages according to guest reservations
• Coordinates with housekeeping supervisor daily
• Provides wake up calls to guest rooms
• Completes information on guest folios
• Maintains proper credit card records
• Runs and review daily reports/logs
• Properly stocks market items
• Ensures adherence to procedures for hotel accounting and credit control
• Takes control of lost and found
• Balances all room revenue and room expenses
• Balances all room and tax charges
• Completes designated cashier closing reports
• Provides a shift report to the next shift