Digital & Technology Solutions Intern

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China. We invite talented individuals to join the MGM China team and grab the opportunity to take on new challenges.

Requirements

• Install and support IT equipment like PCs, laptops, printers, thin clients and monitors
• Install and support standard office applications like Microsoft Office, Adobe products, corporate casino, hotel and back-of-house applications on PCs/laptops
• Provisioning of user accounts in accordance with the Logon Service Request (LSR) procedures
• Systems/Servers/Network Monitoring and identify the problems with the alarms/incidents shown and escalate the problem to management or 2nd level support
• Provide first level telephone support for technical questions and issues
• Reset user’s password and update user's configuration
• Experience with technical skill on supporting and trouble-shooting problems with PCs/laptops/printers/thin clients/monitors
• Experience with technical skill on supporting and trouble-shooting problems with office applications like Microsoft Office, Adobe Products
• Self-motivate and willing to learn