Senior Manager, Luxury Training & Service Excellence - Bellagio

The Senior Manager, Luxury Training & Service Excellence is responsible for shaping and leading training strategies that define and elevate the guest experience across key business functions, aligned with Forbes Travel Guide Five-Star standards and Michelin-level service excellence.

Requirements

• 3+ Years of Prior Relevant Experience in Hospitality Training, Operations Leadership, or Learning Strategy required
• Prior experience training teams to Forbes Travel Guide, Michelin, or Five-Star service standards is highly preferred
• Bachelors Degree Preferred
• Experience working in a hotel/casino or restaurant preferred

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community