Customer Experience Manager

Customer Experience Manager responsible for delivering a customer-centric shopping experience by managing front-end operations and expectations, leading omnichannel processes, and maintaining store recovery standards. Assists Store Manager in leading adherence to SOPs and Company programs, and ensures execution of Company policies and standards. Requires retail management experience, with a focus on customer service, team management, and operational execution.

Requirements

• Retail management experience
• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching, and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Benefits

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts