Plan, coordinate, and facilitate events within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service and complete operational tasks.
Requirements
- Plan and coordinate multiple events at once
- Engage with clients of all ages
- Demonstrate and instruct party participants in craft projects
- Facilitate and implement party add-ons
- Communicate events with clients and store team members
- Complete administrative tasks
- Adjust plans and events based on client feedback
- Create backup or emergency plans
- Uphold company cleanliness and safety standards
- Provide fast and friendly check out experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards
- Educate customer on Voice of Customer (VOC) survey
- Assist with Omni channel processes
- Participate in truck un-load, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs)
- Cross trained in Custom Framing selling and production
Benefits
- Health insurance (medical, dental, and vision)
- Paid time off
- Tuition assistance
- Generous employee discounts