FT Customer Service manager
Michaels StoresPittsburgh, Pennsylvania, United States
Posted March 31, 2026
Full Time
About the Company
The Michaels Companies Inc. is the leading destination for creating and celebrating in North America, operating over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca.
Job Description
Deliver a customer-centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes, manage store recovery standards, and ensure compliance with applicable laws and requirements.
Requirements
- Retail management experience
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Benefits
- Health insurance
- Paid time off
- Tuition assistance
- Employee discounts