Full Time Customer Experience Manager
Michaels StoresOhio, United States
Posted March 7, 2026
26000 - 33600 USD
Full Time
About the Company
Michaels is the leading destination for creating and celebrating in North America, operating over 1,300 stores in 49 states and Canada, and online at Michaels.com and Michaels.ca.
Job Description
Deliver a customer-centric shopping experience by managing front-end operations and expectations, and leading omnichannel processes. Assist Store Manager in leading adherence to Standard Operating Procedures and Company programs.
Requirements
- Retail management experience
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Benefits
- Health insurance (medical, dental, and vision)
- Paid time off
- Tuition assistance
- Generous employee discounts