Plan, coordinate, and facilitate events within a Michaels store, including kids birthday parties. Provide friendly customer service, and complete operational tasks as needed. Deliver a stress-free, fun, and engaging experience for guests.
Requirements
- Plan and coordinate multiple events at once
- Engage with clients of all ages, from 4 to 94+
- Demonstrate and instruct party participants in craft projects
- Facilitate and implement party add-ons such as goody bags, balloons, etc.
- Adjust plans and events based on client’s feedback and needs
- Uphold the company’s cleanliness and safety standards
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards
- Educate customer on Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in truck un-load, stocking and planogram (POGs) processes
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs
- Cross trained in Custom Framing selling and production
Benefits
- health insurance
- paid time off
- tuition assistance
- employee discounts