Retail Team Member
Michaels StoresIowa, United States
Posted January 11, 2026
Full Time
About the Company
Michaels is the leading destination for creating and celebrating in North America.
Job Description
Retail Team Member position at Michaels, delivering friendly customer service and helping customers shop the store.
Requirements
- Deliver friendly customer service
- Help customers shop, locate products, and provide solutions
- Provide a fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs
- Interact with others in an accepting and respectful manner
Benefits
- Health insurance (medical, dental, and vision)
- Paid time off
- Tuition assistance
- Generous employee discounts