IT System Engineer (Field Service)

The IT System Engineer (Field Service) role will be responsible for managing AV devices, assets, and Windows-based personal computers to provide technical support to employees for computer systems software and hardware.

Requirements

• Responsible for Windows, PC, AV devices and asset management to provide technical support to employees for PC software and hardware.
• Experience in Windows OS, computer software and hardware maintenance.
• Familiar with the installation, operation, repair and resolving issues in Microsoft Windows OS, including LAN TCP/IP knowledge related to problem research.
• Ability to analyze and solve problems for Microsoft Windows/Office 365/PC.
• Support the acquisition, installation, maintenance, and administration for Windows, PC software and hardware assets.
• Proficient in oral and written communication skills in both Mandarin and English.
• Participate in on-call rotation.
• Work with worldwide corporate groups to implement new solutions and meet business requirements