The IT System Engineer (Field Service) role will be responsible for managing AV devices, assets, and Windows-based personal computers to provide technical support to employees for computer systems software and hardware.
Requirements
- Responsible for Windows, PC, AV devices and asset management to provide technical support to employees for PC software and hardware.
- Experience in Windows OS, computer software and hardware maintenance.
- Familiar with the installation, operation, repair and resolving issues in Microsoft Windows OS, including LAN TCP/IP knowledge related to problem research.
- Ability to analyze and solve problems for Microsoft Windows/Office 365/PC.
- Support the acquisition, installation, maintenance, and administration for Windows, PC software and hardware assets.
- Proficient in oral and written communication skills in both Mandarin and English.
- Participate in on-call rotation.
- Work with worldwide corporate groups to implement new solutions and meet business requirements