Services Operations Analyst

Strategy is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We're seeking a Business & Operations Analyst to strengthen the operational foundation of our Professional Services organization.

Requirements

• 2–5 years of experience in Services Operations, Business Operations, Resource Management, or Professional Services Operations
• Experience in a software, SaaS, or technology services environment
• Strong analytical skills with the ability to connect data to business outcomes
• Hands-on experience with CRM, PSA, ERP, or project management tools
• Strong Excel / reporting skills; comfort working with large datasets
• Excellent communication skills and ability to work cross-functionally
• Detail-oriented, proactive, and comfortable operating in ambiguity