Commercial Customer Support Associate
MidFirst BankOklahoma City, Oklahoma, United States
Posted May 28, 2026
Full Time
About the Company
MidFirst Bank is the largest privately owned bank in the United States, holding $41.2 billion in assets and operating in the Southwest and major U.S. markets. It offers a full suite of personal, commercial, trust, private banking, and mortgage products, and is a leading commercial‑real‑estate lender and national mortgage‑servicing provider. The private‑ownership structure enables a tailored, community‑focused approach that blends deep local knowledge with the flexibility of a private firm. Employees prioritize loyalty, integrity, and a commitment to customers’ financial goals, while the bank actively supports education, charity, and civic initiatives in the communities it serves.
Job Description
This position is part of the Commercial Services Customer Support department within our Bank Operations group, providing direct telephone and email support to business and commercial clients. The role is crucial in facilitating the onboarding process and completing ongoing account and service maintenance as requested by the customer.
Requirements
- 1-3 years banking experience or college degree preferred, but not required
- Excellent verbal and written communication skills
- Ability to provide a high degree of customer service
- Problem solving skill with strong attention to detail
- Ability to work in a team environment where responsibilities rotate
- Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications
