Sportsbook Experience Executive

Midnite is a next-generation sports betting and gaming platform that is looking for a Sportsbook Experience Executive to join their team. The ideal candidate will have exceptional attention to detail, be able to juggle multiple tasks, and be calm under pressure.

Requirements

• Run the day-to-day operations of the sportsbook during your shift
• Manage and update homepage content
• React quickly to live changes
• Investigate and resolve settlement issues with providers
• Support Player Support with sportsbook related queries and customer issues
• Monitor live incidents and take action to minimize customer impact
• Work closely with Trading, Product, and external providers to resolve problems
• Spot issues early and take ownership to fix them
• Help improve processes so we’re constantly getting better

Benefits

• Tenure holiday policy
• Flexible working
• Fully supported home office setup
• Quarterly team socials