Desktop Support Technician L1

We are seeking a Desktop Support Technician L1 to provide IT Helpdesk / Desktop support to all aspects of user account setup and maintenance, system patching, system imaging, break/fix on PC and Mac platforms, video conference equipment, printers, phone systems, and general IT hardware/software. The ideal candidate will have recent hands-on technical experience with Windows 10, G-suite, Exchange, Mac OSX, and mobile.

Requirements

• Recent hands-on technical experience with Windows 10, G-suite, Exchange, Mac OSX, and mobile
• Strong service-oriented mentality
• Excellent communication/interpersonal skills
• Basic networking knowledge
• Recent experience with remote access and remote-control tools

Benefits

• Comprehensive benefits