IT Concierge Technician II
Milestone TechnologiesCasa Grande, Arizona, United States
Posted April 16, 2026
54000 - 68000 USD
Full Time
About the Company
Milestone Technologies, headquartered in Silicon Valley, delivers global IT services and digital solutions to hundreds of leading corporations, scaling technology deployments, accelerating digital operations, and driving organizational efficiencies. The company specializes in application services and consulting, digital product engineering, digital workplace solutions, private cloud, AI and automation, and ServiceNow integration, while also offering managed services, cloud, data center, network engineering, NOC, and platform engineering. With over 25 years of experience, Milestone has a proven track record of supporting category‑defining enterprise clients that outpace market growth. Its employee‑first, performance‑based culture fosters collaboration and empowerment, enabling talent to reach full potential and sustain innovation.
Job Description
IT Concierge Technician II role provides end-user support and maintenance within the organization's end-user computing environment, including installing, diagnosing, repairing, and upgrading devices.
Requirements
- College diploma or university degree in computer science
- 5 years equivalent work experience
- Expert technical knowledge of hardware
- Expert technical knowledge of PC internal components
- Extensive hands-on hardware troubleshooting experience
- Extensive equipment support experience
- Advanced technical knowledge of current protocols, operating systems, and standards
- Ability to operate tools, components, and peripheral accessories
- Effective interpersonal skills and relationship-building skills
- Strong written and oral communication skills
- Analytical and problem-solving abilities, with keen attention to detail
Benefits
- Comprehensive benefits
