IT Helpdesk Remote Support; Support Specialist I
Military, Veterans and Diverse Job SeekersSan Diego, California, United States
Posted January 5, 2026
Full Time
About the Company
Military, Veterans and Diverse Job Seekers specializes in connecting military personnel, veterans, and diverse job seekers with inclusive employers across a range of industries. The organization offers tailored career services—including resume development, interview coaching, and networking events—to help candidates navigate the transition from military to civilian roles. By partnering with companies committed to diversity and inclusion, it bridges the gap between military experience and corporate needs, ensuring both employers and candidates benefit from a deeper understanding of military culture and a commitment to equity. The company fosters a collaborative, supportive environment that empowers its clients to achieve career success while promoting inclusive hiring practices.
Job Description
Provide IT helpdesk support to customers, maintain call and support metrics, escalate tasks as needed, and utilize a help request system to document work and customer interaction.