Support Desk Analyst - Remote
Military, Veterans and Diverse Job SeekersSan Diego, California, United States
Posted January 5, 2026
Full Time
About the Company
Military, Veterans and Diverse Job Seekers specializes in connecting military personnel, veterans, and diverse job seekers with inclusive employers across a range of industries. The organization offers tailored career services—including resume development, interview coaching, and networking events—to help candidates navigate the transition from military to civilian roles. By partnering with companies committed to diversity and inclusion, it bridges the gap between military experience and corporate needs, ensuring both employers and candidates benefit from a deeper understanding of military culture and a commitment to equity. The company fosters a collaborative, supportive environment that empowers its clients to achieve career success while promoting inclusive hiring practices.
Job Description
This is a fully remote position for a Support Desk Analyst. The responsibilities include receiving client inquiries, researching issues, and providing consultative guidance to customers.
Requirements
- Min of 1-2 years travel industry knowledge/experience
- Knowledge of Concur or Deem On-Line Booking tool experience
- Demonstrate understanding of working principles of CRM (Customer Relationship Management)
- Able to think laterally in solving problems
- Able to produce coherent instructions and relative documentation
- Comfortable presenting to/meeting with internal/external staff of all levels
- Knowledge of at least one GDS
- Sound working knowledge of MS Office Products