Customer Support Specialist - Telehealth Platform (Remote)

MindFriend is a global telehealth platform that connects licensed psychologists, psychiatrists, and therapists with individuals seeking professional mental health support. We are looking for a Customer Support Specialist to provide professional and efficient support to both clients and clinicians using the MindFriend platform.

Requirements

• Previous experience in customer support or client services (preferably in tech or healthcare)
• Excellent written and verbal communication skills
• Strong problem-solving ability and attention to detail
• Comfortable working with digital platforms and support tools
• Ability to remain calm and professional when handling sensitive situations

Benefits

• Competitive salary based on experience
• Opportunity to work with an innovative global mental-health technology platform
• Fully remote work environment
• Professional growth as the company expands internationally