Head of Sales & Operations - Travel

Our client is a leading travel agency in Sri Lanka, seeking a Head of Operations and Sales to lead their team, drive growth, and deliver exceptional travel experiences. The role involves managing day-to-day operations, driving revenue growth, and ensuring a top-tier experience for customers.

Requirements

• 5+ years of proven experience in operations management within the tourism, travel, or hospitality sectors.
• Strong leadership skills with the ability to inspire and coordinate cross-functional teams.
• Experience managing marketing and SEO campaigns is an added advantage.
• Proficiency in operational tracking tools, customer review platforms, and service audits.
• A passion for social impact, with a focus on empowering women entrepreneurs and supporting rural outreach.
• Financial acumen to manage P&L, track breakeven points, and identify opportunities for revenue diversification.