Senior Program Manager

We're looking for a Senior Program Manager to lead customer-facing engagements across our services portfolio. This role emphasizes hands-on delivery leadership, process discipline, and customer-first mindset. The ideal candidate has 5+ years of experience in program management, services delivery, or enterprise project delivery roles, with a proven track record of managing enterprise, customer-facing engagements as an individual contributor.

Requirements

• 5+ years of experience in program management, services delivery, or enterprise project delivery roles
• Proven experience managing enterprise, customer-facing engagements as an individual contributor
• Experience in SaaS, enterprise B2B, digital transformation, or implementation services preferred
• Demonstrated involvement in pre-sales scoping, estimation, or SOW creation
• Strong customer communication and estimation & financial acumen
• Conflict management maturity and solid fundamentals in program governance, risk management, dependency tracking, and milestone planning
• Proficiency with Jira, Excel, and program management/collaboration tools
• High ownership mindset with strong customer empathy, bias for action, and a solution-oriented approach

Benefits

• Tons of awesome perks
• Many opportunities for growth