Support Engineer (Remote)

We're on a mission to empower builders. We're a small team with a huge impact, and we're looking to align our headcount and growth quickly. We value learning velocity, grit, and unique personalities.

Requirements

• Experience in technical support at a software or developer tools company (or strong adjacent experience)
• Experience navigating remote work environments
• Comfortable navigating Git, GitHub, Retool, MDX/Markdown, and IDEs
• Ability to read and understand code, troubleshoot bugs, and identify root causes
• Strong written communication skills with a friendly, professional tone
• Comfort using AI agents and improving training data for them

Benefits

• Competitive compensation and equity
• 20 days paid time off every year
• 401k or RRSP
• $420/mo. wellness stipend
• 100% coverage for Health, dental, vision
• Free Ubers to and from work
• Free lunch and dinners
• Annual team offsite