Agent Leader

We build technology that makes everyday offline better. Our mission is to create a better offline life for people who use Miso. We believe that the best way to make that happen is to work hard on the right things. To achieve that, we put our customers first, communicate openly, and set high standards for ourselves.

Requirements

• A proactive and customer-focused attitude
• The ability to understand and execute the company's policies
• A strong sense of responsibility
• The ability to adapt to changing situations
• Managing agent (consultant) personnel and performance
• Monitoring and managing customer and partner inquiries
• Couching and providing feedback to agents to improve quality

Benefits

• Opportunity to join a growing company with explosive growth
• Chance to work with a unique culture where everyone is working hard on the right things
• Ability to provide genuine help to customers and partners
• Opportunity to increase retention and ensure the quality of services