Recovery Case Worker

Role Overview

Join our Community Living Supports program as a Recovery Case Worker and play a vital role in helping people living with mental health challenges build independence, confidence and connection. CLS provides recovery focused support for adults living in the community, with a strong emphasis on developing everyday living skills, strengthening social and community links and supporting people to progress toward their personal goals.

What You Will Do

Provide person centred, recovery focused case management that supports participants to build independence, wellbeing and community connection. Deliver outreach and community-based support, including assistance with daily living skills and practical needs.

Why It Might Be a Fit

This position requires proficiency or fluency in English and at least one additional language: Arabic, Mandarin or Cantonese. You will need to have a related degree or diploma or minimum Cert IV in Mental Health or Peer Work, and experience providing case management and practical support to people with complex needs.

Requirements

• Proficiency or fluency in English and at least one additional language: Arabic, Mandarin or Cantonese
• A related degree or diploma or minimum Cert IV in Mental Health or Peer Work
• Current valid WWCC and Drivers’ licence
• Demonstrated understanding of recovery focused, person centred practice and psychosocial support
• Experience providing case management and practical support to people with complex needs
• Strong interpersonal and communication skills with the ability to build trust and rapport
• Ability to work collaboratively with colleagues, partner organisations and community services
• Sound organisational skills, including timely documentation, reporting and use of client management systems
• A professional, values driven approach with the ability to manage complexity, ambiguity and boundaries

Benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off