Customer Service Professional - Mandarin
Mission Consultancy ServicesSingapore, Singapore
Posted January 7, 2026
Full Time
About the Company
Mission Consultancy Services delivers tailored consulting solutions across diverse industries, with a primary focus on strategic planning, operational efficiency, and digital transformation. The firm leverages deep sector expertise to help clients navigate complex market dynamics and drive sustainable growth. Their distinctive approach blends data‑driven insights with a collaborative partnership model, ensuring solutions are both actionable and aligned with client objectives. By fostering innovation and continuous improvement, Mission Consultancy Services positions itself as a trusted advisor for organizations seeking to achieve lasting competitive advantage.
Job Description
The Customer Service Professional is accountable for promptly handling customer emails and phone inquiries, ensuring exceptional service levels are maintained.
Requirements
- Exceptional interpersonal, communication, and influencing skills
- Proactive in enhancing the customer experience
- Highly organized with attention to detail
- Experience in managing high work volumes under pressure
- Strong initiative and research abilities
- Collaborative team player with flexibility and adaptability
- Identifies and implements strategies to elevate the customer experience
- Maintains a positive work ethic and fosters a constructive work environment
- Exhibits a professional demeanor
Benefits
- Competitive salary
- Opportunities for growth and development
- Collaborative and dynamic work environment
