Service Coordinator is responsible for daily administration and logistical support to the Filter Services Inc/Mission Filtration Service team. This role includes coordinating service schedules, managing service information, updating CRM software, and assisting with special projects.
Requirements
- Strong organizational skills and attention to detail
- Previous experience in a similar administrative or support role, preferably in the HVAC or industrial distribution industry
- Ability to handle multiple tasks and prioritize effectively
- High school education or equivalent
- Additional education or training in HVAC preventative maintenance, or a related field is a plus
- Stand-alone experience in Microsoft Office or Google Work Space platforms
- Experience with NetSuite or other Oracle Platforms is a plus
- Excellent communication and interpersonal skills
- Flexibility to be on-call and respond to urgent service needs
- Bilingual Spanish is a plus
- Demonstrated experience managing service routes, installation schedules, and field operations across multiple customer sites
- Able to work with and be responsive to a cross functional team
- Exceptional customer service proficiency