Director, Professional Services

The Director, Professional Services is accountable for the day-to-day execution of Mission's Professional Services delivery organization. This leader runs the weekly operating rhythm, owns delivery escalations, drives utilization and gross margin performance, and ensures predictable conversion of backlog into successful customer outcomes.

Requirements

• 10+ years in professional services delivery (cloud/software/technical consulting), including 5+ years leading managers and multi-team delivery.
• Proven ability to run operational cadence and drive predictable delivery outcomes across multiple concurrent engagements.
• Strong cross-functional leadership and communication skills (written, verbal, executive presence).

Benefits

• Health Insurance
• Retirement Plan
• Paid Time Off