Professional Services Operations Specialist

Support Professional Services leadership and delivery teams by running key operational rhythms, maintaining accurate operational data, and producing reporting that enables informed decision-making.

Requirements

• Experience in Professional Services Operations, Resource Planning, PMO operations, or a similar role supporting a delivery organization.
• Strong reporting and analytical skills; able to translate operational data into actionable insights.
• Working knowledge of resource planning, project staffing, and operational cadence management.
• Strong process discipline and documentation habits (SOPs, checklists, repeatable workflows).
• Comfortable coordinating across multiple stakeholders and handling competing priorities.
• Familiarity with PSA/project management tools and systems (tool-agnostic; specific tools a plus).
• AWS Cloud Practitioner Certification (required within 1 year of hire).

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance