Support Professional Services leadership and delivery teams by running key operational rhythms, maintaining accurate operational data, and producing reporting that enables informed decision-making.
Requirements
- Experience in Professional Services Operations, Resource Planning, PMO operations, or a similar role supporting a delivery organization.
- Strong reporting and analytical skills; able to translate operational data into actionable insights.
- Working knowledge of resource planning, project staffing, and operational cadence management.
- Strong process discipline and documentation habits (SOPs, checklists, repeatable workflows).
- Comfortable coordinating across multiple stakeholders and handling competing priorities.
- Familiarity with PSA/project management tools and systems (tool-agnostic; specific tools a plus).
- AWS Cloud Practitioner Certification (required within 1 year of hire).
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance