MIT Group Inc is a managed services provider that delivers comprehensive IT support, help desk, and cloud solutions. The company specializes in troubleshooting, server and application maintenance, and escalation engineering within a fast‑paced MSP environment.
This role is for an experienced Escalation Engineer to join a rapidly growing MSP team. The position involves designing, maintaining, and supporting server operating systems, line-of-business applications, and cloud operations, with a focus on troubleshooting, configuration, and support across both on-premises and cloud environments. The company emphasizes ownership, collaboration, and integrity in a fast-paced, client-facing environment.