Manager, Strategic Client Solutions
ModernFiNew York, New York, United States
Posted March 19, 2026
Full Time
About the Company
ModernFi is a company that values competence, drive, and compassion.
Job Description
ModernFi is seeking a Manager, Strategic Client Solutions to drive client success and provide expert guidance throughout the client journey.
Requirements
- Serve as the definitive subject matter expert on ModernFi's market positioning, product capabilities, and operational processes
- Partner with Account Executives during the pre-sale process
- Work closely with Regional Directors post-sale to ensure clients achieve their strategic objectives
- Drive technical implementation success
- Guide clients through technical challenges
- Develop and deliver specialized knowledge transfer sessions
- Create and maintain enablement resources
- Identify opportunities to expand platform usage within client organizations
- Provide valuable product and market feedback to internal teams
- Serve as the escalation point for complex client questions
- Participate in deal team meetings as the technical authority
- Track and analyze client usage patterns
Benefits
- Generous salary
- Unlimited PTO
- 401(k)
- Premium health, dental, and vision insurance
- Significant equity and commission
- Critical stage of the company’s growth
