Enterprise RCM Client Advisor

Role Overview

Join ModMed as an Enterprise RCM Client Advisor to manage and report on RCM operations for enterprise-sized medical practice clients. Collaborate with internal RCM operations and global partners to achieve client KPIs and goals. Develop strong client relationships and provide high-level value and customer service.

What You Will Do

Serve as primary point of contact for clients, conduct routine meetings, provide customer service, manage and monitor RCM process, track KPIs, and collaborate with internal teams to improve client metrics.

Why It Might Be a Fit

Ideal candidate will have experience in client-facing roles, managing RCM performance for large medical practices, and developing and presenting KPIs and reports. Strong analytical and problem-solving skills, as well as excellent communication skills, are required.

Requirements

• Bachelor's Degree preferred and/or training or equivalent combination of education and experience
• Medical billing and coding certification preferred
• Proven experience in a client or practice-facing role, managing the revenue cycle management performance for large medical practices (15+ providers)
• 3+ years of related physician billing medical/RCM experience with experience developing and presenting revenue cycle management KPIs and month-end reports
• Extensive knowledge of medical billing/coding, physician practice management, and healthcare business processes
• Strong analytical and problem-solving skills
• Exceptional written, verbal, and interpersonal communication skills
• Professional demeanor

Benefits

• Comprehensive medical, dental, and vision benefits
• 401(k) with 50% matching contribution
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits
• Flexible Spending Account
• Employee Assistance Programs
• Professional development opportunities
• Global presence and in-person collaboration opportunities
• Weekly catered breakfast and lunch
• Treadmill workstations, Zen, and wellness rooms