RCM Client Advisor

Role Overview

Join ModMed's RCM Team as an RCM Client Advisor, managing client relationships, revenue cycle activities, and performance of assigned medical practices. Collaborate with internal teams and global partners to ensure successful client experience.

What You Will Do

Serve as primary point of contact for ModMed's RCM clients, analyzing A/R data, developing action plans, and providing customer service to resolve insurance and billing-related issues.

Why It Might Be a Fit

This role requires 3+ years of experience in RCM, strong analytical and problem-solving skills, and excellent client-facing and presentation skills. ModMed offers a competitive benefits package, professional development opportunities, and a global presence.

Requirements

• Bachelor's Degree preferred and/or training or equivalent combination of education and experience
• 3+ years of experience overseeing the entire revenue cycle management process for medical practices
• Proven experience in an RCM client-facing role preferred
• Extensive knowledge of medical billing/coding, front-office, physician practice management, and healthcare business processes
• Advanced Excel skills
• Strong analytical and problem-solving skills
• Exceptional written, verbal and interpersonal communication skills
• Excellent client-facing and presentation skills
• Ability to manage and integrate information located in multiple software systems
• Strong understanding of various insurance carriers

Benefits

• Comprehensive medical, dental, and vision benefits
• 401(k) with company matching contribution
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits
• Flexible Spending Account
• Employee Assistance Programs
• Professional development opportunities
• Global presence and in-person collaboration opportunities
• Weekly catered breakfast and lunch
• Treadmill workstations, Zen, and wellness rooms