B2C Ügyfélszolgálati Operációs Szakértő
MOL GroupBudapest, Hungary
Posted January 9, 2026
Full Time
About the Company
MOL Group is a leading integrated oil and gas company headquartered in Budapest, Hungary, operating in more than 30 countries worldwide. With a workforce of 26,000 employees, the company spans the entire energy value chain, offering upstream exploration, midstream transportation, downstream refining, and retail distribution services. MOL's century-long heritage underpins a reputation for reliability, innovation, and a commitment to sustainable energy solutions. The firm's global reach, combined with a collaborative culture and focus on continuous improvement, makes it an attractive destination for professionals seeking dynamic opportunities in the energy sector.
Job Description
We are looking for a B2C Customer Service Operational Expert to take a key role in the operation and development of customer service systems, and to improve operational efficiency and customer experience.
Requirements
- Higher education or ongoing studies
- 1-3 years of relevant experience in IT/operation or customer service operational field
- Confident Microsoft 365 knowledge, access management practice
- Good English skills at least intermediate level
- Precise documentation, structured thinking, problem-solving skills
Benefits
- Annual cafeteria allowance
- Private health insurance
- Annual bonus
- Dog-friendly office
- Employee discounts and fuel card in the MOL network
- Regular training and language courses
- Loyalty bonus
- Corporate iPhone for efficient work
