IT Operations Expert Intern
MOL GroupBudapest, Hungary
Posted January 16, 2026
Internship
About the Company
Digital Factory @ MOL Group is an innovation engine behind MOL Group’s transformation from a traditional fuel retailer into a digital-first, customer-obsessed mobility and consumer services powerhouse.
Job Description
We are looking for an IT Operations Expert Intern to support the day-to-day operations of our key digital services. You will work closely with experienced IT operations professionals, product owners, and project managers to ensure service quality, resolve issues, and maintain smooth operations.
Requirements
- Support junior, medior, and senior IT Operations Experts in managing Digital Factory services
- Assist in resolving IT issues according to MOL DF ITSM processes and standards
- Manage and dispatch incident tickets using the ITSM tool, and follow up on resolution
- Help communicate service status and updates to business stakeholders
- Maintain documentation and contribute to the IT Operations Knowledge Base
- Monitor service-level agreements (SLAs) and report risks or deviations
- Analyze incident trends and report recurring issues to senior team members
Benefits
- Real-world experience at the region’s largest oil and energy company
- A front-row seat to digital transformation in action
- Exciting, hands-on projects that make a difference
- A dynamic, youthful team and an agile work environment
- Opportunities to grow and learn in a multinational setting
