Provides support for member enrollment activities, develops and maintains relationships with community agencies, and represents at community-based outreach events to aid enrollment efforts.
Requirements
- At least 2 years of experience in health care, and/or customer/provider services experience
- Completion of the New York State of Health Assistors (NYSOH) required training, certification and recertification
- Reliable transportation and a valid driver's license with no restrictions
- Interpersonal/customer service skills
- Data processing and proofing experience
- Attention to detail, organizational and time-management skills, and ability to work independently and meet internal deadlines
- Positive attitude, and ability to adapt to change
- Knowledge of managed care insurance plans
- Ability to work with a diverse population, including different ethnicities, cultural backgrounds, and/or underserved communities
- Ability to maintain confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA)
- Effective verbal and written communication skills, including strong presentation skills
- Microsoft Office suite and applicable software programs proficiency
Benefits
- Competitive benefits and compensation package