Application Support (.NET Core)

Moneybase is a multi-award-winning Neobank that allows individuals and businesses to easily manage all their financial needs. As an Application Support Engineer, you will provide Level 2 technical support for financial systems and troubleshoot escalated issues.

Requirements

• Level 2 technical support for financial systems
• Troubleshoot and resolve escalated IT support tickets
• Support Bloomberg, Reuters, and other financial market data systems
• Collaborate with Level 1 support teams
• Contribute to existing knowledge base
• Escalating unresolved issues to Level 3 support or other specialized teams
• Work closely with compliance and risk management teams
• Assist with financial system deployments, updates, and integrations
• Monitoring critical systems and applications
• Document solutions, processes, and troubleshooting steps
• Provide end-user training and guidance
• Ensure IT processes align with financial industry standards and compliance regulations

Benefits

• Health Insurance
• fitness allowances
• Study Leave
• Fully paid sponsorship schemes for further studies
• Exposure to the very latest technologies
• Opportunities for career growth
• Variable bonus linked to KPI