Monograph is a project & performance management platform tailored for A&E firms, offering comprehensive tools like time tracking, real-time budgets, and analytics. By providing clear insights into projects, resources, and client management, Monograph enables teams to make informed decisions. Its distinctive features include consultant management, invoicing, and payroll services, supported by dedicated customer support.
Open Positions
Senior Sales Development Representative
1.5+ years of Outbound sales experience, SaaS selling Experience, Startup Experience, Research and identify prospective customers, Convey the ways Monograph can provide a solution to their needs, Schedule meetings with qualified prospective customers, Collaborate closely with marketing to drive attendance for events, conferences and webinars and to follow up with Marketing generated leads, Meet and even exceed productivity metrics
Customer Support (PST) Mexico
2-3 years of customer support experience, strong sense of urgency and accountability, and exceptional troubleshooting skills
Customer Experience Operations Manager
3+ years relevant experience in Customer Experience operations or sales operations, experience rolling out and working with Customer Success Platforms, proficiency in SQL, Salesforce admin-level skills are a bonus
HR Admin & Office Manager
2-4 years of HR experience, exceptional organization, and ability to handle sensitive information