Fraud Analyst, Fraud Investigations

MoonPay is seeking an experienced Fraud Analyst to protect the company and its users from fraud threats in the cryptocurrency landscape. The successful candidate will lead complex investigations, manage and tune fraud detection rules, and act as an incident commander during live fraud attacks.

Requirements

• 3+ years of experience in fraud detection, prevention, and investigation, preferably in financial services, payments, or e-commerce
• Demonstrated experience leading complex fraud investigations from initial alert through to root cause analysis and remediation
• Hands-on experience building, implementing, and tuning fraud detection rules, including rule backtesting and performance management
• Strong understanding of fraud typologies, attack vectors, and emerging trends in the crypto and digital payments space
• Experience with data analysis tools and the ability to derive conclusions and recommendations from large datasets (e.g. SQL, Excel, or BI tools)
• Excellent critical thinking and risk assessment skills—you can evaluate the likelihood and impact of fraudulent activity under pressure and make sound decisions
• Strong attention to detail with the ability to maintain accuracy and thoroughness in a high-volume, fast-paced environment
• Clear, professional communication skills with the ability to write concise case notes, escalations, and cross-functional updates
• A proactive, ownership-driven mindset—you identify problems, propose solutions, and drive them to completion

Benefits

• Competitive salary package
• Equity package
• Pay for performance equity bonus
• Moonshot award
• Unlimited holidays
• Hybrid working schedule
• Private Healthcare benefits
• Enhanced parental leave
• Annual training budget
• Home office setup allowance
• Remote working allowance
• Monthly budget to spend on our products and zero fee crypto transactions
• Employee referral programme
• Regular remote company offsites