Moove AV is seeking a Central Operations Specialist to join their team. The role involves real-time monitoring of autonomous vehicle fleet status and depot needs, proactively identifying and communicating immediate vehicle needs to depot teams, and maintaining continuous communication to minimize vehicle downtime and support high operational standards.
Requirements
- Real-time monitoring of autonomous vehicle fleet status and depot needs
- Proactively identify immediate vehicle needs (e.g., charging requirements, cleaning requests, maintenance alerts, out-of-service status)
- Maintain continuous, clear communication with depot teams and management to minimize vehicle downtime, support high operational standards, and achieve critical SLAs
- Ensure optimal fleet readiness through timely intervention and resolution of issues
- Support high operational standards by following all defined procedures and protocols
- Contribute to the identification of trends and recurring issues to improve overall fleet efficiency
- Completion of daily reports and documents in line with partner safety and operational standards
- Adhere to strict escalation protocols for all operational issues