Associate Director of Retail & Online Operations - Waltham
More Than WordsWaltham, Massachusetts, United States
Posted January 28, 2026
70000 - 80624 USD
Full Time
About the Company
More Than Words (MTW) is a nonprofit social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business.
Job Description
The Associate Director of Retail & Online Operations - Waltham reports to the Waltham Site Director, works in partnership with Associate Directors at the Waltham site and in conjunction with cross site retail teams, supervising business staff, additional staff when applicable, and serves as a role model and professional resource for youth. This role combines operational leadership of the Waltham thrift retail store with supervisory oversight of Online Operations.
Requirements
- A high school diploma, GED or significant work experience
- At least 5 years’ experience successfully managing retail operations (secondhand market preferred)
- Experience with digital marketing, content creation, branding, and community outreach
Benefits
- Medical and Dental Insurance
- 401K with up to 3.5% Employer Match
- Optional tax saving Flexible Spending Accounts (FSA)
- Generous paid vacation and sick time
- Employee Discounts
