Product Consultant

We are looking for a client representative to join our Client Support team to support accounts globally in the ESG Domain.

Requirements

• 1-3 years of relevant work experience, especially related to customer service and ESG domain understanding.
• Undergraduate degree in a related discipline (business, finance, environment, and/or social sciences);
• Strong customer service skills and process focus
• Ability to understand and process client inquiries efficiently.
• Excellent interpersonal, communication, and writing skills.
• Meticulousness and attentiveness to detail.
• Efficient, well-organized team-player with a high level of integrity.
• Ability to handle pressure.
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint
• Alignment with Sustainalytics Mission Vision and Values
• Willingness to support global clients in their time zones
• Fluent in English (writing and speaking) is a hard requirement.

Benefits

• Hybrid work model
• Four days in-office each week
• Flexibility in work arrangements
• Collaboration with global colleagues
• Tools and resources to support remote work